1. Eligibility: Items must be unused, in original packaging, and accompanied by proof of purchase.
2. Time Frame: Returns must be initiated within 30 days of the purchase date.
3. Non-Returnable Items: Final sale items cannot be returned or exchanged.
4. Defective or Damaged Items: Items with manufacturing defects or damage will be exchanged for the same or a similar item.
5. Refunds: No cash refunds will be issued. Store credit may be provided under specific circumstances.
6. Return Process: To initiate a return, contact our customer service team for a return authorization number.
Cancellations
1. Order Cancellation: Orders may be canceled within 24 hours of purchase if they have not yet been processed or shipped.
2. Custom or Special Orders: Custom or specially ordered items cannot be canceled once processing has begun.
3. Cancellation Process: To cancel an order, contact us immediately with your order details.
4. Refunds for Canceled Orders: If an order is eligible for cancellation, a full refund or store credit will be issued.